Booking Terms and Conditions

The British Association of Snowsport Instructors Limited is a company limited by guarantee (Company Number SC278963) and has its registered  office  at  Morlich  House,  17  The  Square,  Grantown-­‐On-­‐Spey,  Morayshire  PH26  3HG  (“BASI”  or  we”  or  “us”),  telephone number  01479  861717.  The  following  term and  conditions  (“Conditions”)  apply  to  all  bookings  (“Booking”)  and  shall  comprise  the agreement  (“Agreement”)  between  BASI  and  the  person  applying  to  book  course  (“you  or  “your”).  It  is  essential  that  you  have insurance to cover you on your course, including but not limited to cancellation and curtailment and medical and repatriation and third party  liability  insurance.  BASI provides courses to  its members primarily to assist  them in  the trade, business, craft  or profession of snowsport activities.   When undertaking any training through BASI, you will uphold and observe the BASI Code of Ethics.  If there is any term of these Conditions which you do not understand, then please contact BASI before making any Booking. 

 

1 Booking 

a) Upon completion of the booking process, and acceptance of the Booking by BASI, you will have entered into a binding contract with BASI, on the basis of these Conditions, creating the Agreement between you and BASI. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of BASI which is not set out in these Conditions. BASI reserves the right not to accept any Booking. If you disagree with any decision not to accept your booking then you may appeal to the BASI Ombudsman who will make recommendations to the Board of BASI, whose decision on the matter shall be final. 

b) If you are under 18 years of age you must ensure that the Parental Consent form is signed by a parent or guardian. Only persons aged 16 or over at the time of their course start date will be accepted on a BASI course. 

c)                  Your booking must be accompanied by the stated deposit (“deposit”) which, subject to  these Conditions, is non-­‐refundable and  non-­‐transferable.    O completion  of  the  booking  process and  acceptance  of  the  Booking  by  BASI place  will  be provisionally  reserved  for  you  on  your  chosen  course,  on  the  assumption  that  the  course  proceeds.  Your  Booking  an the acceptance  by  BASI  of  that  Booking  and  your  payment  of  the  deposit  does  not  guarantee  that  th course  will  be  run.  BASI reserves the right not to run any course if it does not secure sufficient numbers for that course to be run, as to which it will be sole judge.  If the course is to proceed then you will receive pre-­‐course information and a confirmation invoice, approximately 6 weeks before the start date, for the balance price of the course, after taking into account the deposit you have paid.   If  the course  does  not  proceed  then  you  will  receive  refund  of  the  deposit  or,  at  your  option,  you  may  choose  to  transfer  that deposit to another course. 

 

YOU SHOULD NOT MAKE OR CONFIRM ANY ARRANGEMENTS FOR TRAVEL TO, ATTENDANCE AT OR SUBSISTENCE DURING THE COURSE (INCLUDING FLIGHTS, TRAINS, TRANSFERS, ACCOMMODATION OR THE LIKE) UNLESS AND UNTIL YOU RECEIVE YOUR 

PRE-­‐COURSE INFORMATION AND CONFIRMATION INVOICE FROM BASIIn the event that you do make any such arrangements prior to receiving your pre-­‐course information and confirmation invoice from BASI, there will be no refund of the monies paid by you to any third parties. 

 

 

d)                Prior to booking any course you must read the course content and course pre-­‐requisites to ensure the course is  suitable for you. All BASI courses require a good deal of (honest) self-­‐assessment by you before you book.  If you are in any doubt about whether you are at the right level for your chosen course then you must first contact BASI to speak to a trainer before you book the  course.  By  completing  the  booking  process  you  confirm  to  BASI  that  you  have  read  and  understood  the  self  selection criteria for the course you are attending and that you meet the pre-­‐requisites, where stated. If you accept and do not meet the pre-­‐requisites then you will incur charges as set out in the cancellation policy in Condition 4 below.  

 

 

  

e) If you enter into an Agreement with BASI as a consumer (“Consumer”) that is, as an individual acting wholly or mainly outside your trade, business, craft or profession, then the provisions of the Consumer Agreements (Information, Cancellation and Additional Charges) Regulations 2013 will apply to you. In that event, you may withdraw your offer to enter into a Booking with BASI at any time; and you may cancel an Agreement entered into with BASI provided that you do so within the period (“Period”) (i) beginning when the Agreement was entered into; and (ii) ending at the end of 14 days after the day on which the Agreement was entered into. You do not have to give any reason for the withdrawal or cancellation. You agree that BASI may begin the provision of the course before the expiry of the Period and you acknowledge that in that event if the course is fully or partially performed at the time of cancellation, then you will lose the right to cancel referred to above. In order to withdraw an offer to enter into a Booking or to cancel an Agreement on the basis described in this Condition, then you must inform BASI of your decision to withdraw or cancel (as the case may be) by means of any clear statement setting out the decision. In the case of cancellation, you may inform BASI using the following cancellation form: 

To: The British Association of Snowsport Instructors Limited, Morlich House,  17 The Square, Grantown-­‐On-­‐Spey, Morayshire PH26 3HG telephone number 01479 861717, fax number 01479 873657, email: basi@basi.org.uk 

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale for the supply of the following service [*], Ordered on [*] 

Name of consumer(s), Address of consumer(s), 

Signature of consumer(s) (only if this form is notified on paper), Date 

[*] Delete as appropriate 

                    To meet the cancellation deadline, it is sufficient for you to send the communication concerning the exercise of the right to cancel before the Period has expired. If you withdraw an offer to enter into a Booking, or cancel an Agreement, on the basis described in this Condition, then you will receive a full refund of any amount you have paid to BASI in respect of the offer or Agreement, except as specified in this Condition. BASI will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund. BASI will process the refund due to you as a result of a cancellation on the basis described in this Condition without undue delay and, in any case, within the period of 14 days after the day on which BASI is informed of the cancellation. 

 

  1. You accept that BASI courses contain a large element of physical activity and that any physical activity can be strenuous. If you have any medical condition which may be caused or aggravated by such physical activity then, prior to booking, you should seek professional medical advice and if you then book a course, you participate in that course at your own risk. Before booking, you must inform BASI if you suffer from any Medical Condition (“Medical Condition”) which may be caused or aggravated by physical activity or which would make it more likely that you might be involved in any incident which could result in injury to you or others on the course. After your booking is accepted by BASI (and before commencing your training), you must inform BASI of any new Medical Condition which has arisen. BASI may inform your Trainer of any Medical Condition. BASI reserves the right not to accept a booking on the basis of a Medical Condition.
  2. All correspondence will be sent to the e-­‐mail address entered in your record on the BASI system. It is your responsibility to keep the  BASI  Office  informed  of  any  change  of  e-­‐mail  address  or  postal  address  after  booking  on  to  course.  This  can  be  done through your Member’s Area or alternatively in writing by fax, email or letter to the BASI Office. You agree that communication may  be  made  with  you  by  e-­‐mail  and  that  such  electronic  means  of  communication  satisfies  any  legal  requirement  that  a contract, notice, information or other communication be made in writing.  This Condition does not affect your statutory rights.

 

2 Invoicing and payment

  1. The balance of payment in respect of your course Booking is due to BASI on acceptance of your Booking and must be received in full by the BASI Office no later than 6 weeks prior to the course start date (or if BASI can only confirm to you that your course is to proceed less than 6 weeks prior to the course start date then the balance of payment must be received in full by the BASI Office no later than 7 days after your receipt of that confirmation). The payment due date will be clearly printed on your course invoice. If payment is not made by this due date, you will be removed from the course but you will remain liable for the balance of payment for the course.
  2. Bookings within 6 weeks of the course start date require payment in full at the time of Booking.
  3. If you arrive at the venue for your course having not paid the balance, as detailed on your course invoice, you will NOT be accepted onto the course. You will remain liable for all outstanding balances and until such balances are discharged, your membership and licence will be automatically suspended.
  4. All charges will be in Pounds Sterling and may be paid by cheque, credit/debit card (excluding American Express) or BACS. You will be liable for any bank charges incurred when paying by BACS/bank transfer.
  1. If you provide BASI with details of a credit card or debit card for the purposes of making any payment then BASI is entitled to debit such card with the amount to be paid. When providing those details, you may be asked whether you wish to have those details stored securely by BASI and/or the third party payment service provider used by BASI and if you indicate to us that you wish to do so, then (unless and until you notify us otherwise) BASI is authorised to retain those details securely and to use that card in making payment for any other sum due in respect of your course Booking (or any other sum due by you to us from time to time in respect of any other booking or any other transaction with us).
  2. In the unlikely event that the course fee for your Booking advertised on our website or in our literature is incorrect or out of date then we will notify you as soon as reasonably practicable, with details of the correct fee due for the Booking. If the course fee is lower than advertised, then we will refund you any difference. If the course fee is higher than advertised then we will notify you and you will have a right to cancel your Booking and if you wish to do, then you must inform BASI of your decision to cancel by means of any clear statement setting out the decision. Refunds will be made within the period of 14 days after the day on which BASI is informed of your cancellation, or becomes aware of the lower course fee.

 

3 Courses

  1. All students must be appropriately insured for their course. Insurance is not included in the BASI course fee but insurance is available by clicking on the ‘Insurance’ button in your Member’s Area on the BASI website. It is essential that you have insurance to cover you on your course, including but not limited to cancellation and curtailment and medical and repatriation and third party liability insurance.
  2. BASI will not be liable for any physical or financial hardship which may be incurred whilst attending a BASI course.
  3. Candidates will receive pre-­‐course information by e-­‐mail to the e-­‐mail address entered in your record on the BASI system.
  4. It  is  the  responsibility  of  the  candidate  to  ensure  that  they  read  the  pre-­‐course  information  (and,  where  applicable,  have completed any pre-­‐course study indicated in the pre-­‐course information).
  5. BASI reserves the right to refuse training to any applicant who, in the reasonable opinion of BASI or the person undertaking the training (“Trainer”):-­‐

i.         does  not  meet  the  pre-­‐requisites,  or  does  not  meet  or  is  not  likely  to  meet,  the  minimum  standard  for  the appropriate grade; or

ii.   is deemed unsuitable for Snowsport Instructor training; or

iii.   is a danger to themselves, their Trainer or to any other member of their training group; or

iv.   is subject (or, during the course of the training, becomes subject) to a Medical Condition not previously notified to BASI.

In the event that an applicant is refused training on this basis, the deposit and any other monies paid will not be refunded.

  1. You accept that you are required to submit to the reasonable instructions and leadership of the Trainer on your course.   BASI and/or the Trainer reserves the right to remove you from the course if you are in breach of that requirement or if:-­‐

i.   you exhibit behaviour which is deemed to be inappropriate, unprofessional and/or detrimental to BASI; or

ii.         you  are  under  the  influence  of  alcohol  or  drugs  (other  than  as  side  effect  or  contra-­‐indication  of  prescribed medication) during course contact time or you engage in substance abuse at any time; or

iii.   you do not submit to the reasonable instructions and leadership of your Trainer on your course; or iv.   you are in material breach of the BASI Code of Conduct; or

v.   you are a danger to yourself, your Trainer or to any other member of your training group; or

vi.   you are subject (or, during the course of the training, become subject) to a Medical Condition not previously notified to BASI

In the event that you are removed from training on this basis, then the deposit and any other monies paid will not be refunded.

 

  1. You agree that still and recorded images may be taken of you and/or your group as part of your BASI course. These images will be used by Trainers for performance feedback. They may also be used by BASI Membership & Marketing for a range of marketing and promotional purposes.
  2. Due to unforeseen circumstances, a student may not be able to attend 100% of their course and in such cases students who attend 80% or more of their course may still be assessed as per the assessment criteria However, 100% attendance is required in order to be assessed for the following courses: Common Theory, Safeguarding Children, 1 day refresher/conversion/L1 re-­‐ assessment,  Level  3  Mountain  Safety,  Level  3  Mountain  Safety  Re-­‐assessment,  EM Training,  EM Assessment,  EM Re-­‐ assessment and any Adaptive course.
  3. You accept that snowsports are conducted in an open environment, resulting in mountain conditions that can change significantly from day to day and from time to time. BASI does not guarantee that the course can be run (or run continuously) on the day or days in question if the course venue is adversely affected by snow, lack of snow, weather or by any other circumstances which hinders or prevents the safe running of the course or elements of the course, as to which BASI and/or the Trainer shall be sole judge. These are all circumstances beyond the control of BASI which may require that your course be cancelled or the venue altered.

In booking the course, you agree that

i. your  course  may  have  to  be  cancelled  or the  venue  altered  and  that  such  cancellation  or  alteration  may  occur with little or no prior notice to you, and 
ii. BASI is not responsible for your travel and accommodation costs (and other reasonably foreseeable costs which you might incur) in the event of such cancellation or alteration of venue. You agree that the alternative venue may be another resort or artificial slope for all or part of the course.  In the event of cancellation of your course, Condition 4 below applies.  In the event of an alternative venue for your course, if you choose not to undertake your training at that alternative venue, then there will be no refund of the monies paid to BASI for your course. 

YOU ACCEPT THAT YOU MAY SUFFER IRRECOVERABLE LOSS IF YOUR COURSE IS CANCELLED OR THE VENUE IS ALTERED. DO NOT BOOK A COURSE WITH BASI IF YOU ARE NOT PREPARED TO TAKE THE RISK OF CANCELLATION OR ALTERATION. IF YOU DECIDE TO ACCEPT THIS RISK THEN IT IS THEREFORE ESSENTIAL THAT YOU HAVE YOUR OWN INSURANCE TO COVER YOU ON YOUR BASI COURSE. THIS NEEDS TO COVER THE RISK OF CANCELLATION AND/OR CURTAILMENT AND/OR CHANGE OF VENUE AS WELL AS MEDICAL AND REPATRIATION AND THIRD PARTY LIABILITY INSURANCE. IT IS YOUR RESPONSIBILITY TO OBTAIN AND CHECK THAT YOUR INSURANCE IS IN PLACE BEFORE YOU ATTEND ANY COURSE.

  1. Terrain conditions prevailing on your course may not permit all the course criteria to be met and while every effort will be made to assess all course criteria, neither BASI nor the Trainer shall have responsibility if the course criteria cannot be met in full. The Trainer shall at his or her discretion have the right to refuse your participation in any element of the course which he, or she, deems to be dangerous or unsuitable, based on the skill you demonstrate during the course, when taken in conjunction with the prevailing piste and snow conditions.
  2. BASI shall have no liability for any failure or delay in performance if it is prevented from or delayed by any matter or action which  is  beyond  its  reasonable  control  including,  without  limitation,  acts  of  God,  weather,  governmental  actions,  war  or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-­‐outs, strikes or other labour disputes.
  3. The intellectual property in any materials supplied on courses is and remains the property of BASI.

 

4 Insurance and Cancellations

a)   Unfortunately, due to the nature of the snowsport industry, injuries and accidents are not unusual which is why you are required to arrange to have suitable insurance in place to cover for this unfortunate eventuality. No monies will be refunded by BASI where your participation on a course is curtailed as a result of an injury sustained either before or whilst participating in the course or for any other reason including without limitation the need to return home early because of a family bereavement.

IT IS THEREFORE ESSENTIAL THAT YOU HAVE YOUR OWN INSURANCE TO COVER YOU ON YOUR BASI COURSE. THIS NEEDS TO COVER THE RISK OF CANCELLATION AND/OR CURTAILMENT AND/OR CHANGE OF VENUE AS WELL AS MEDICAL AND REPATRIATION AND THIRD PARTY LIABILITY INSURANCE. IT IS YOUR RESPONSIBILITY TO OBTAIN AND CHECK THAT YOUR INSURANCE IS IN PLACE BEFORE YOU ATTEND ANY COURSE.

  1. Cancellations which are made in accordance with Condition 1 e) will be dealt with as set out in that Condition. Cancellation must be notified IN WRITING to the BASI Office by fax, email or letter. Verbal instructions to cancel are not acceptable and will not be acted upon by the BASI Office unless and until a written cancellation fax, email or letter is received by the BASI Office.
  2. BASI incurs administration costs whenever a cancellation occurs and levies a fee in order to meet those costs.

Cancellations notified to the BASI Office in writing more than 6 months prior to the course start date, will incur a £25 administration fee, irrespective of whether the course is confirmed.

  1. Cancellations notified to the BASI Office in writing less than 6 months but more than 6 weeks prior to the course start date, will result in loss of deposit, irrespective of whether the course is confirmed. Provided that BASI shall use its reasonable endeavours to fill the resulting space on your course, and if it is successful in doing so then a £75 administration fee shall be due by you and shall be deducted from any deposit made, with any balance refunded to you or you may transfer that balance in paying for attendance by you on another course.
  2. Cancellations notified to the BASI Office in writing less than 6 weeks prior to the course start date, will result in loss of deposit and liability for the full "balance of payment" for your course booking.

GIVEN THE NATURE OF SNOWSPORT INSTRUCTION, BASI MEMBERS NORMALLY REQUIRE MORE THAN 6 WEEKS’ NOTICE TO PREPARE AND PLAN FOR BOOKING ONE OF OUR COURSES. IF YOU HAVE CANCELLED WITHIN THIS PERIOD THEN BASI REASONABLY ANTICIPATES THAT IT WILL INCUR A FULL LOSS OF YOUR COURSE BOOKING FEE. BASI WILL USE ITS REASONABLE ENDEAVOURS TO FILL THE RESULTING SPACE, IN WHICH EVENT YOUR DEPOSIT AND BALANCE OF PAYMENT

S A £75 ADMINISTRATION FEE) WILL BE REFUNDED TO YOU OR YOU MAY TRANSFER THEM (LESS A £75

ADMINISTRATION FEE) FOR USE IN PAYING FOR ATTENDANCE ON ANOTHER COURSE.

  1. There will be no refunds for your non-­‐attendance of a course without prior written notice, regardless of the reason for your non-­‐attendance.
  2. In the event of cancellation of your course pursuant to Conditions 1 e) or 3 i), then BASI will refund to you any monies paid to BASI but shall have no other liability to you arising from such cancellation.

h) BASI will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. BASI will process the refund due to you as a result of your cancellation under this Condition without undue delay and, in any case, within the period of 14 days after the day on which BASI is informed of the cancellation (save that in the case of Condition 4 e), the refund will be made 14 calendar days after the day on which BASI has filled the resulting space). Such periods shall be extended as necessary where for any reason BASI cannot make the payment to the card which you used to make the payment.

 

5 Appeals or complaints

a) All appeals or formal complaints about a course or course results and Trainers must follow the guidelines as outlined in the ‘BASI Feedback & Course Appeals Procedure’ which can be found in the ‘Policy and Company Documents’ section of your Member’s Area. Appeals and formal complaints must be notified to the BASI Training Department in writing within 14 days of the end of the course. In order for an appeal to be processed or if you are seeking compensation as a result of a formal complaint, an Investigation Fee is payable at the time of appeal. If your appeal or complaint is upheld by BASI then the full amount of the Investigation Fee will be refunded.

 

6 General

  1. BASI shall take reasonable skill and care in providing your course and, subject thereto, to the fullest extent permitted by law, all warranties, representations, conditions, terms, undertakings and representations of any kind whatsoever, whether express or implied, and whether arising under statute, common law or otherwise, are hereby excluded. BASI does not exclude liability for death or personal injury arising through the negligence of BASI but, subject thereto, if BASI fails to comply with these Conditions, we are only responsible for loss or damage you suffer that is a foreseeable result of our breaking this Agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Agreement was made, both we and you knew it might happen.
  2. No variation to these Conditions shall be binding on BASI unless agreed in writing and you acknowledge that these Conditions prevail over and supersede any written or verbal communication, including (but not limited to) any terms or conditions which you may seek to apply.
  3. If any provision or part-­‐provision of these Conditions is or becomes invalid, illegal or unenforceable, then it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. A waiver of any right under these Conditions or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay in exercising any right or remedy provided under these Conditions or by law shall constitute a waiver of that or any other right or remedy. A person who is not a party to the Agreement between you and BASI shall not have any rights to enforce its terms.
  4. All personal data collected in booking the course will be used for the purposes of taking payment, administering and delivering the BASI course however BASI would like to keep you informed of other BASI products, services and news items that they feel may be of interest to you and may also pass your details to other carefully selected partners and customers. Please write to BASI by fax, email or letter if you do not wish to be kept informed or receive marketing materials in this way. Alternatively you can go to ‘Member Area Account options’ in your Member’s Area and tick the box next to ‘I do not wish to receive information by email relating to organisations other than BASI.‘
  5. These Conditions and the Agreement between you and BASI shall be governed by and construed in all respects in accordance with Scottish law and you irrevocably agree that the Scottish courts shall have exclusive jurisdiction in respect of any dispute, suit, action, arbitration or proceedings which may arise out of or in connection with these Conditions or the Agreement.

BASI Shop & BASI Promotions Limited ("BASI Promotions")Terms and Conditions for Online Purchases (‘Online Purchase Conditions’) 

Please read these Online Purchase Conditions carefully as they set out the terms under which BASI Promotions makes goods available to you. Please note also that the Website Terms and Conditions of The British Association of Snowsport Instructors Limited ("BASI") apply equally to BASI Promotions and that any purchases you make will also be subject to those Website Terms and Conditions. 

Prices 
The prices payable for the items that you order are clearly set out on the website. Unless otherwise stated, all prices are quoted inclusive of any VAT payable; however, prices do not include any delivery charges. BASI Promotions reserves the right to change prices at no notice and the price quoted on the website at the time when the order is made, will apply. 
Please Note: BASI Manuals and Instructor badges do not attract VAT. 

Availability 
The BASI Promotions product list is subject to availability. However, if for any reason we are unable to supply a particular item, we will notify you as soon as possible. 

Contract 
Authority for the payment of any goods ordered must be given at the time of the order. However, BASI Promotions will be under no obligation to supply those goods until payment has been authorised by your bank or credit card provider. At any point up until then, BASI Promotions may decline to supply the goods to you without giving any reason. Payment for your order will be taken once a delivery date has been confirmed. If for any reason the goods cannot be supplied at that stage, then payment will be refunded in full. 

Delivery 
Delivery will be made to the address specified by you. Please note that we do not hold a stock of all of our products and delivery times are dependent on delivery from suppliers. We will provide an estimated delivery time once the order is completed. 

Cancellation 
If you wish to cancel your order we ask that you advise us at least 48 hours before your planned delivery date and you will receive a full refund. Where the goods have been delivered to you, you may return them for up to 7 working days after the date of delivery in line with the distance selling directive. We reserve the right to charge you to collect the goods and to charge you for any damage that may have occurred whilst the goods have been in your possession. All cancellations must be processed in writing . For further information and charges please see the following section - Returns. This does not affect your statutory rights. 

Returns 
If goods are faulty you may return them free of charge by calling 01479 861 717, once confirmation has been received from the manufacturer. If you do decide to return the goods to us for any other reason you will be responsible for the postage and packing relating to the return. Refunds can only be made by the same method used for the purchase. If for any reason you need to return an item within 7 working days of receiving the delivery, please call the BASI customer helpline (Tel: 01479 861 409) and advise a member of our team that you wish to return the product and the reason for the return. We will then agree for the goods to be returned. Under the terms of the distance selling directive you as the customer have a duty of care for the goods whilst they are in your possession. If goods are damaged by you and subsequently returned, you will be charged for any repairs required to return the goods to their original condition. Please be aware that where repair is not economically viable no refund will be made. Your statutory rights are not affected. 

Orders and Payment 
We accept internet orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 3.0 version or higher of Explorer and versions 3.02 or higher of Netscape. This means you cannot inadvertently place an order through an unsecured connection. 
You can pay with any Switch, Maestro, Delta, MasterCard or Visa cards. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. You will be charged for items once stock availability has been confirmed.
Please Note: payments are not handled by BASI Promotions but by a third party whose terms and conditions will apply. 

Liability 
Our liability to you in respect of an order shall be limited to the value of that order (to the fullest extent permitted by law), and we shall not be liable to you for any economic loss, loss of profit, loss of revenue, loss of business, wasted expenditure, depletion of goodwill, loss of privacy or loss of data or any other claims for indirect, consequential, special or punitive compensation whatsoever howsoever caused including, without limitation, as a result of our negligence, which may arise out of or in connection with an order. 

For the avoidance of doubt nothing in these Online Purchase Conditions shall exclude our liability in respect of death or personal injury caused by our negligence. 

Promotions 
We offer periodical promotions to enable you to buy certain goods and pay for them at a later date. The full terms and conditions for these promotions will be supplied to you prior to any goods being shipped. You will be asked to sign and return a form to confirm you have received and agree to these terms. 

General 
These Online Purchase Conditions shall be governed by and construed in accordance with the laws of Scotland and any disputes arising under them shall be subject to the jurisdiction of the Scottish courts.

Should any of the provisions, or part of a provision, contained in these Online Purchase Conditions be found to be, in whole or in part, either unlawful or void or for any other reason unenforceable, then that provision or part of a provision shall be deemed severable and shall not affect the validity or enforceability of any other such provision(s) or part(s) of such provision(s). 

Customer Services 
If you have an order query, please click here to email us or call us on 01479 861 409. 

Please Note: telephone calls may be recorded for training and quality purpose.

BASI Promotions Limited
Morlich House
17 The Square
Grantown-on-Spey
Moray-shire PH26 3HG 

Company registration number: SC194930 

VAT registration number: 734 8695 89

 

Competition Terms and Conditions

BASI Social Media Competition Terms and Conditions

  1. Entry is open to residents of the UK except employees of BASI.
  2. All entries must be made directly by the person entering the competition.
  3. No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
  4. The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
  5. The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.
  6. In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  7. Unless stated otherwise all postal entries must be made on the relevant coupon or form printed in the magazine.
  8. You will be entered into the competition by commenting the right answer under on the post made by BASI, comment on shares of posts will not count as entries.
  9. Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.
  10. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.
  11. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  12. Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.
  13. The Promoter is British Association of Snowsports Instructors, Morlich House, 17 the Square, Grantown-on-Spey, PH26 3HG.

BASI News Competition Terms and Conditions

  1. Entry is open to residents of the UK except employees of BASI.
  2. All entries must be made directly by the person entering the competition.
  3. No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
  4. The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
  5. The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.
  6. In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  7. Unless stated otherwise all postal entries must be made on the relevant coupon or form printed in the magazine.
  8. You will be entered into the competition by commenting the right answer under on the post made by BASI, comment on shares of posts will not count as entries.
  9. Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.
  10. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.
  11. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  12. Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.
  13. The Promoter is British Association of Snowsports Instructors, Morlich House, 17 the Square, Grantown-on-Spey, PH26 3HG.